Run Audits to Fix Broken Links and Conflicts
Learn how to run Pageloop audits to identify and fix broken links and conflicting article content.
The Audits feature checks your articles for broken links and conflicting information. Run an audit at any time by clicking the Run Audit button. To view results, navigate to the Audits tab in the left sidebar and select a completed audit.
Review and Fix Broken Links
When you open an audit, you see a list of broken links. Filter these links by Status and Type.
Status
Broken: URL moved or content archived.
Uncertain: System could not verify existence.
Unreachable: Domains like Google, Bing, Intercom, or Zendesk with third-party blockers.
Types
Internal: Routes back to your help center.
External: Routes outside, like YouTube or third-party docs.
Follow these steps to fix broken links:
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Click a specific broken link to view details and affected articles.
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Click Continue to Edit in the top right corner.