Getting started with SuperOps

SuperOps is a truly unified PSA-RMM platform that:

• brings together the tools you need as an MSP - all in one place

• has a modern, human-centric design - as intuitive as booking a cab

• is automation-driven - work gets done when you are asleep

With SuperOps' platform, you won't need 5 different tools to get your everyday work done. Think of this guide as your launchpad—you'll find all the information you need to hit the ground running and make the best use of the platform from Day 1.

In this section, you'll learn how to:

• Set up your home screen

• How to improve your productivity with the ticket workspace

• Keep your SuperOps platform safe and secure

• Get started with project management and IT documentation

Things to know

Before we jump into setting things up, here are some cool things about our platform that you should know:

• With SuperOps, you control everything about your MSP. The Settings tab is your control panel that helps you accurately reflect your MSP's structure and functionality within the platform.

• Relevant modules are always easily accessible in SuperOps to keep your work flowing smoothly. Need to quickly create a new project while working on a ticket, or check out an invoice while talking to a client? It’s just a click away.